engage communications for a new era

FlySw.at is a ticketing system we built at Engage to handle internal support requests for our web products.

While we subscribe to the philosophy of not re-inventing the wheel, we are also about providing custom and specific solutions to problems that can’t be optimally solved elsewhere.  After trying fantastic systems like Zendesk, Assistly, and Lighthouse, we needed something more activity centric, simple and integrated with Basecamp.

Three hackfests later, FlySw.at was born (we love corny URL usage).  While we’re not currently providing the general public with access to the platform, we wanted to highlight some of the features we love to use most.

Activity Feed

Basecamp Account Sync

Tags

Ajax Based Feedback

Ticket Dashboard

Login Screen

Simple Ticket Add from any Page

Custom Notification Emails

Whether it’s building out our own products or working on custom ones for our clients, we thrive at building customized solutions for every aspect of what you (and we) do. FlySw.at is just the latest example of that.